EmployerCare Frequently Asked Questions

The EmployerCare FAQ page answers common questions about how our employee benefits program works, what services employees receive, and how small businesses can offer affordable healthcare access. Learn about telemedicine, mental health support, prescription savings, and how your company can start offering EmployerCare benefits to employees.

How does EmployerCare work?

EmployerCare provides businesses with a smarter way to offer healthcare benefits. Employers enroll their team in the program, giving employees access to healthcare services while helping reduce overall benefit costs.

Is EmployerCare an insurance plan?

No. EmployerCare is NOT insurance and does not replace insurance.

EmployerCare is a membership-based benefits program that gives employees access to services like telemedicine, mental health support, prescription savings, and healthcare discounts.

Many employers offer EmployerCare alongside traditional health insurance, but it can also be offered as a stand-alone benefit to give employees immediate access to care and savings.

Does EmployerCare replace health insurance?

No. EmployerCare does not replace health insurance.

Instead, it provides additional access to care and savings programs that employees can use right away.

Some employers offer EmployerCare together with health insurance, while others use it as a way to provide meaningful benefits when traditional insurance is too expensive.

Can we offer EmployerCare if we already have health insurance?

Yes.

Many employers offer EmployerCare in addition to their existing health insurance plan.

EmployerCare helps fill common gaps in traditional plans by providing:

• 24/7 telemedicine

• mental health support

• prescription savings

• healthcare discounts

It can help employees access care faster and reduce out-of-pocket costs.

How quickly do benefits start?

Most EmployerCare programs launch within about 14 days after enrollment, starting the 1st day of the following month.

Once the employer enrolls and employee information is submitted, employees receive access to the available services and benefits.

Do employees have to pay anything?

The employer typically pays for EmployerCare as a company-provided benefit.

Employees usually do not pay for the program itself, although some services may have optional discounted fees depending on the provider.

For example, if an employer offers the optional Direct Primary Care membership, there may be a monthly membership cost depending on how the employer chooses to structure it.

Can part-time employees enroll?

Yes. Employers can choose whether they want to offer EmployerCare to:

• full-time employees only

• both full-time and part-time employees

Many employers choose to offer it to all employees because it is simple and affordable.

What states are supported?

Most EmployerCare benefits are available nationwide, especially services like telemedicine, prescription savings, and healthcare discounts.

Some optional services, such as Direct Primary Care memberships, depend on the availability of participating providers in the local area.

Can we cancel anytime?

Yes.

EmployerCare is designed to be simple and flexible for employers.

There are no long-term contracts, and employers can cancel their membership if their needs change giving the appropriate cancellation timeframe request.

What does it cost?

EmployerCare is $79 per employee per month, and that includes their entire family.

No hidden fees. No surprise costs. Just simple, predictable pricing.

What types of businesses use EmployerCare?

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Common industries include:

• construction companies

• plumbing and HVAC businesses

• electricians

• landscaping companies

• restaurants

• retail businesses

• service companies

How do employees access their benefits?

Employees get simple online access to their benefits through a secure portal or app, so they can use services like telemedicine, mental health support, and savings tools anytime they need them.

Is there a minimum number of employees required?

EmployerCare is designed to be flexible and can work for businesses of all sizes; from solopreneurs to growing teams.

While it’s especially popular with small businesses, you can choose what works best for your situation.

Is there a contract or long-term commitment?

No. There are no long-term contracts.

You can start, adjust, or cancel anytime, giving you full flexibility as your business changes.

How is this different from traditional benefits?

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What types of businesses is this a good fit for?

EmployerCare works for a wide range of businesses, from solopreneurs to established teams, especially those looking for a simple, practical way to support their people without the complexity of traditional benefits.

WHY EMPLOYERS CHOOSE EMPLOYERCARE?

Many small businesses want to offer benefits but struggle with the cost and complexity of traditional healthcare plans.

EmployerCare gives them a simple and affordable way to support their employees, improve retention, and provide meaningful benefits that employees actually use.

Affordable

Simple to implement

Benefits employees actually use

Launch in about 14 days

Start Offering EmployerCare to Your Team

Give your employees access to telemedicine, mental health support, prescription savings, and healthcare discounts through a simple employer-sponsored program.

Enrollment is quick and your employees can begin accessing benefits shortly after activation.

Important Statement

EmployerCare is a membership-based benefits platform that provides access to third-party services. EmployerCare does not provide medical care or insurance.

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